Eugene Lutsen
Telephone: Valley Office:               818-581-4924       
Fax: 818-581-4925
Los Angeles Office:               310-388-3928       
http://www.wecoverla.com

Professional Overview 12 years of solid experience in internet, electronic and computer technology as a technician, engineer, manager, and project leader. Extensive experience and skills with the following and more: network installation, administration and engineering; client-server technologies; systems integration; IT technical and customer support; installation, maintenance, and troubleshooting of networks; e-mail systems; technical training; disaster recovery; migration; IT network and system security; computer consultant.

Technical Skills and Qualifications
Server Operating Systems and Desktop Operating Systems: Windows NT 4.0/2000/2003/Small Business Server 2003, Windows 3.1/95/98/ME/XP/ Windows Vista LAN/WAN

Technology, Protocols, Services:
TCP/IP, IPX/SPX, NetBIOS, Dial-up, DHCP, DNS, WINS, PPP, Copper and Fiber 10/100/1000Base-T Cabling , LDAP, Active Directory/Directory Services, Certificate Authority, VPN, SMTP, POP3, FTP, RAS, Etc

Server Technologies:
MS Exchange 5.5/2000/03 Server, MS SQL Server 2000, IIS 4/5/6; MS Windows NT 4/2000/2003 Terminal Server, Lotus Notes/Domino Server 4/5, Acronis, Norton Ghost Enterprise, Raid, SSL, Etc

Hardware:
Select, install, troubleshoot, repair, upgrades for: Desktop and Notebook PCs (most brands, generic, and custom built); Cisco; COM/TI, Servers (Compaq, Dell, IBM, HP); NAS (Snap, Compaq, Maxtor); UPS; KVM; Printers; Scanners; CD/DVD Burners; Tape Drives DAT/DLT, Etc. Security – Firewalls, Filters, Analysis,

Disaster Recovery:
Symantec Enterprise Firewall, BlackIce Zone Alarm, Norton Personal FW, McAfee Personal FW, Symantec Anti-Virus Enterprise Series and Desktop, McAfee Virus Scan, Microsoft VPN, MS Backup Tools, VERITAS backup applications, various Anti-Spam tools and software, etc.

Education:
University Of Phoenix 9/2002- Present (Candidate for BSIT)
Lotus Authorized Education Center 3/99- 11/99 (CLP)
Computer Education Center 2/98- 1/99 (A+, MCSE)
LA Santa Monica and LA Valley College 8/99- 3/00 (AA)

Professional Work Experience:
Network Engineer/IT Consultant – CEO We Cover L.A Sherman Oaks – Beverly Hills 06/04 – Present
IT Information Security Engineer – WellPoint Health Networks, Woodland Hills CA -1/2004 to 06/2004 Took the company to a HIPAA compliant status. Provided support for Windows Server NT/2000/03 and few thousand desktops. Security updates and registry editing, Domain Policy configuration and testing. Audit and implement security measures and policies

Network Engineer/IT Consultant -Egress Communication/Consulting Van Nuys, CA -11/2002 to 01/04 * Recommended, designed, implemented and administered network enhancements * Intrusion detection and prevention technology with Symantec Products * Assisted in the development of hardware and software budgets and in the development of company standards and policies as they relate to the set-up, use and security of Information Systems using custom MS Access Databases and MS Project * Prepared technical internal documentation and provided company wide training sessions concerning processes and procedures for remote access, network access, PC maintenance, Desktop optimization and advanced Microsoft Office functions * Performed scheduled backups of entire network using Veritas Backup Exec and administered backup processes and disaster recovery plans * Performed daily PBX phone system maintenance such as voicemail access, custom menu setup, advanced forwarding options and user mailbox setup * Provided daily and after hours on-call technical support coverage to all network and remote users of critical business systems and information systems * Setup and maintained corporate Firewall with content filtering and VPN infrastructure for remote users * Setup and configured Application server, File server (Raid 0,1,5), Authentication server, Exchange Server (5.5/2000) and Anti-Virus server with automatic desktop updates for virus definitions * Administered all NT4 and 2000 domain users in user manager and Active Directory and maintained all desktop/notebook systems to current operating system patch levels

Network Engineer, Lotus Notes Administrator – Exigen Group/ San Francisco Los Angeles, CA 1/96 to 10/2002 NT LAN Administration & PC Support. Lotus Notes Administrator, including Notes Release 5 server and client migration. Internet/SMTP gateway management. Evaluation of Notes server backup and virus protection software. Training end-users with Windows 98/2000 and Lotus Notes client. Creation of a new Win 2000 NT Domain (users, groups, resources, etc.) Applying trusts and security changes (including other pre-existing NT Domains) Installing and configuring Win2000 Servers IIS management, implementing changes in a controlled environment, troubleshooting LAN server problems. Supporting SQL application development. Domino server administration. Installing and upgrading networked applications following existing guidelines. 2nd and 3rd level problem resolution. Working on and leading project teams. Installing and configuring server hardware and software to specification, Knowledge of SQL server administration. Experience with Compaq server hardware, NT Back Office, dial-up networking